Privacy Policy
Effective Date: February 1, 2026
1. Introduction
K-Medical Connect ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
2. Information We Collect
2.1 Personal Information
- Full name
- Email address
- Phone number
- Date of birth
- Nationality
- Passport/ID information
- Address
2.2 Medical Information
We collect medical information only with your explicit consent and solely for the purpose of facilitating your medical treatment.
- Medical history
- Current medications
- Allergies
- Previous surgeries
- Photos (for consultation purposes)
2.3 Payment Information
- Credit/debit card details (processed securely via Stripe)
- Billing address
- Transaction history
2.4 Usage Information
- Device information
- IP address
- Browser type
- Pages visited
- Time spent on platform
3. How We Use Your Information
We use your information to:
- Process bookings and payments
- Communicate with you about services
- Share necessary information with Partner Hospitals
- Arrange transportation and accommodation
- Improve our services
- Send marketing communications (with your consent)
- Comply with legal obligations
4. Information Sharing
We may share your information with:
Partner Hospitals
For treatment purposes - includes medical history and contact details
Transportation Providers
For logistics services - includes name, contact, pickup locations
Payment Processors
For transaction processing - handled securely by Stripe
Legal Authorities
When required by law or to protect our legal rights
We do NOT sell your personal information to third parties.
5. Data Security
We implement robust security measures including:
SSL/TLS Encryption
Secure Data Storage
Access Controls
Regular Security Audits
6. Your Rights
You have the right to:
Access your personal data
Request a copy of the data we hold about you
Correct inaccurate data
Update or correct your personal information
Delete your data
Request deletion of your personal data (subject to legal requirements)
Withdraw consent
Withdraw consent for data processing at any time
Data portability
Receive your data in a portable format
7. Data Retention
| Data Type | Retention Period |
|---|---|
| Active account data | Duration of account + 5 years |
| Medical records | 10 years (legal requirement) |
| Payment records | 7 years |
8. International Transfers
Your data may be transferred to and processed in:
- Republic of Korea (Partner Hospitals)
- United States (cloud services)
We ensure appropriate safeguards are in place for international data transfers in compliance with applicable data protection laws.
9. Cookies
We use cookies for:
- Essential functionality - Required for the platform to work properly
- Analytics - To understand how you use our platform
- Personalization - To remember your preferences
You can manage cookie preferences in your browser settings.
10. Contact Us
Data Protection Officer
- Email: privacy@kmedical.app
- General Inquiries: support@kmedical.app